Category Archives: Blog Post

Text Based post on the blog

Why I Think Student Affairs Interviews As We Do

This is too long for a Twitter post, and I’m not using that stupid Twitlonger thing…so here we go.

I don’t think the reason we interview the way we do is that complicated.  Here’s the guesses I got from folks yesterday.

hmm…maybe.  I have referred to some of our processes as “sanctioned hazing”.  I’m not sure exactly what she’s referring to with HR issues.

Also, TJ went the “sanctioned hazing” route as well.

 

 

 

Fascinating.

Here’s my guess:

In student affairs, we regularly do national job searches.   When we bring in candidates, usually a final three, then folks often have to fly in, often including an overnight stay or at the least, difficulty in doing an interview and flying out on the same day (though business travelers do this sort of thing).

So, that leaves many schools with a lot of hours to kill with a candidate.

I think, quite literally, the repetitive interviews with assorted groups of students and staff is more about filling the time than anything.  We’ve got candidates on campus for a whole day and we feel like they should have something to do the whole day.

Let’s be honest, there are often a limited number of deciders in a job interview.  Usually these people get the alone time that they need to evaluate.

I’ve mentioned before that often these presentations that candidates give do nothing but reinforce what we see from candidates in singular interviews.

I just have a hard time believing that “because we have the time!” is really a good reason for having a process that either wastes ours or the candidate’s time and may not even be that efficient.

One of my colleagues said the other day that “we are silly for how we interview in student affairs”.  I agree.  The process of having one hour interviews where different constituent groups ask the same questions is hilarious and repetitive, and could even be called time wasted.

And if the only reason we do it that way is because we literally have to kill the time, that’s even worse.

 

Better Job Interviews, Better Candidates (revisited)

We’re going through an interview process here, so I thought back to this previous post that I wrote about interviewing.  I stand by most of what I said, but I have some further thoughts.  Here’s what I wrote, oddly enough, almost a year ago to the day.

One of the articles that I’ve thought a lot about is the Malcolm Gladwell article about bias in interviewing.  I certainly don’t want to chop his article down to small pieces, but the part that was most troubling to me was that the research he cites found that job interviewers opinions of a candidate within 5 seconds of meeting the candidate and after an hour of interviewing were essentially the same.  That is, the actual interview had nothing to do with the opinion of the candidate but instead the thin slice of your perception within 5 seconds.  This would be fine if we were experts at people, but while many of us would like to believe that we are, we are not.  

At work here is the confirmation bias, the idea that people tend to accept information that confirms that which we already believe and to refuse all other information.  It’s our brain at work and, while you can fight it, you cannot defeat it.  It’s our brain’s way of filtering information.  You immediately want to like or dislike the candidate, and you may not even know why.  They may even just look like someone you’d met before and didn’t like for one reason or another (maybe an ex partner), but it doesn’t register.   You just know immediately your feelings about this person.  While the skill of being able to quickly decipher someone may be a positive in life or death situations (i’m vaguely paraphrasing “blink“), in an interview situation, it’s not positive at all.  You’re trying to grasp a holistic view of the candidate and all you’re getting is a quick reaction to your initial meeting and that’s hardly a holistic view.

Some solutions were proposed by Twitter folks and while well meaning, they don’t necessarily remove the bias:

  1. competency based interviewing – asking the right questions does not preclude confirmation bias.  while it may help to glean better information as a whole, it does not necessarily remove the “i like them” or “i don’t” bias.  Also, how does an interview situation help you to learn anything about how good this candidate is at their job and how they “fit”?  Have any of you been forced to sit around a table and be quizzed by 6 people other than your interview day?  Yeah, thought not.
  2. references – this is on the right track, but there is a significant incentive to the referencer to not be completely honest about the candidate.  It weeds out the truly bad apples, but doesn’t necessarily give you all the information you need.  What if the situation they were in was a toxic one?  Is the referencee a quality referencer (to put it bluntly, are they an incompetent and you just don’t realize it)?  I think there’s an assumption that we “know” people when we’re in a professional association with them and I think that’s faulty.

I propose that the interview process should be flipped on it’s head.

I’m hoping to hire a candidate to do Job X.  Why not bring them in to do Job X?  For instance, you’re hiring a candidate to run a weekend program – bring them in for 3 days and tell them that their assignment is to create a weekend programming calendar for the next 2 months.  Let students that they’ll be working with actually be advised by them on their programs (schedule their advising meetings for these 3 days).  Run them through the ringer and forget this staged interview crap.  These interviews don’t actually measure what you want to know!

Step 2.  Instead of asking for a resume with a list of job responsibilities, give me some real actual metrics.  I want references from students on what you’re about.  I want event attendance numbers.  I want demographic information.  I want to see what you’ve done to materially improve the department and program you’ve worked with.  I want to see where your impact was.  Don’t give me a list of job responsibilities, I want to know what you did, how well you did and where your impact was.  Don’t have it?  Guess you didn’t want this job.  Our job is not about dollars and cents (well, not all the time), but there are ways that you can materially show your impact.

Like I said previously, I stand by most of this.

As Teri Bump said in the comments on that post, I’m probably being unrealistic.

A year later, I stand by my thought that interviewing people around a table, or having them do a presentation is horribly inefficient for determining whether someone can actually do a job and do it well.

I don’t stand by my resume and cover letter suggestions completely.  I’d change the following:

  1. I know that employers typically have a good idea of what they’re looking for in a candidate for a position, especially specific skills (someone in student affairs who’s raised grades in a greek system, for example).  Employers need to be more specific about what they’re looking for in a candidate.  If the candidate doesn’t specifically address your specific requests, they go in the trash.
  2. Candidates should be encouraged to only send resumes that highlight specific accomplishments that pertain to the specific job they’re applying for.  We don’t need laundry lists of job responsibilities that would fit with any other position out there  We need to know what you actually do to separate yourself from any other warm body we could hire.  Frankly, this would limit the need for a cover letter, which are mostly unimpressive anyway.

I still support the idea of creating a job interview that actually tests the skills that they would use in their position.  However, I think 3 days would be unrealistic.  We already have many candidates on campus for single or two day interviews though.  Instead of throwing them in front of 75 different groups of people, you could easily throw them into real life job situations and encourage them to show what they’ve got instead of showing they have the all-important skill of being grilled with questions by groups of 5-10 people.  The presentation that many candidates do does seem to be of some value, but I would only include it at the percentage that a candidate might do it in their actual job.  I would imagine for most people, presentations are a minimal part of their job.

One other wrinkle that I have thought about that I wanted to propose, even though I’m almost certain this is easily ripped to shreds is doing trial basis hires.  I know that this is not the case at all campuses, but for many campuses, getting fired is exceedingly difficult.  I propose that new hires be given a 6 month to 1 year contract that allows for a performance eval and possible termination based on performance.  It would allow for employers to test out a candidate for a while before determining if they would be hired.  Probably an extreme idea, but I just throught I’d mention it.

Not Asking the Right Questions About Tuition

The Motley Fool, one of my favorite personal finance sites, took on the tuition crisis in America that was exposed again by the pepper spraying at UC Davis.  While mostly on point, I’d argue that they weren’t asking the right questions.  First, let’s start with some things that they nailed.

(a reason) that explains almost all the tuition increase at UC schools, is the decline in state, local, and federal government’s share of education costs. By and large, tuition is going up not because schools are raking in more money, but because subsidies are going down.

nailed it.  Because of reduced subsidies, students are starting to feel more of the real cost of their education.

The most unfortunate part of this is that surging tuition costs are not, for the most part, rewarding students with a higher-quality education. Costs are simply being shifted around. And while states are slashing higher education budgets, taxpayers aren’t being rewarded with lower tax rates, or even lower budget deficits; most states are cutting education spending to offset rising health-care and pension costs.

Ouch.

Two things that weren’t mentioned in the article though, that I think are important.

  1. Tuition is really just the tip of the iceberg.  Check out this data from UNC on Cost of Attendance  http://studentaid.unc.edu/studentaid/cost/ssa_ug_general.html .  I wanted to point out, in particular, the tuition and fees number.  As someone inside the university, I know that these are often calculated separately, but on the website, these are lumped together.  It took some digging, but here’s the listing of student fees http://studentaid.unc.edu/studentaid/cost/ssa_ug_general.html.   Not to mention costs like textbooks, living expenses, food, etc.  Not to mention the oppportunity cost of not working like you could be. Which brings me to point 2.
  2. Subsidizing of colleges is finally getting students to feel the whole cost of their education, so naturally, they’re starting to wonder why it costs so much.  Could the questioning of the system be starting to reveal some inefficiencies within the system?    It wasn’t in the article, but I think it could be.
  3. While the author suggests that the wage premium is increasing, I’m not sure I’d agree.  As I’ve stated before on this blog, I think we’re using old data to do these calculations.  A degree obtained by saving as much money as possible is still a degree of mobility.

I just wonder how long this can continue.  I’m sure most of my readers have seen the crazy graph that calculates the cost of college skyrocketing past both CPI and housing costs.  Regardless of the why, I don’t think that can last.

Kraft Fight Hunger Bowl Actually Fights Interest in Bowl Games

My post this week over at http://edusportstalk.com

http://edusportstalk.com/2012/01/04/kraft-fight-hunger-bowl-actually-fights-interest-in-bowl-games/

In Defense of Higher Ed as Private Good – Part 3

First, to the comments from the previous posts….

From Kevin Guidry….

First and foremost, much of your argument seems to be completely rooted in capitalistic terms where the only things that are valuable are those that have been monetized. For example, you write about “ROI” and value in purely economic terms. That bothers me not because they are unimportant but because there are other things that are also important. The strongest counter argument I can muster is the classic idea of the value of a well-educated and literate electorate, value that doesn’t necessarily map to economic value but is inherently critical for a democratic society. Another strong counter argument focuses on the other resources and experiences that are undervalued in economic terms but important to us all i.e. the arts, education.

I’m confused as to how this counters my argument that we’d like graduates to stay in the state they were graduated in.

Second, it seems unrealistic and unfair to expect people – especially young people if we’re talking about traditional students – to *know* that they want to live in a particular state many years in advance. Jeff brought up the practical point of “can they stay e.g. will there be a job available?” which is a very similar counter argument.

Who said anything about planning it out?  We’re talking about staying in the state you were educated in for a few years after graduation.  Some will choose to leave, and they’re more than welcome to, as long as they are good with paying the out of state rate.

Your final point about decreasing state funding levels making this a moot discussion is a good albeit depressing point. It seems like we’re not really willing to have this discussion and are instead backing into it. The discussions about the DREAM Act and its state-level equivalents seem to be the main arena for this discussion and they’re charged with so much nationalism and racism that I don’t know if it’s a fair gauge of public opinion on this different issue.

agreed.

Isn’t one of the primary foundations of in-state tuition the idea that you (or your parents if you’re a dependent) have already paid a significant amount in state taxes and have already earned or paid for this benefit?

So you’re going to argue that they’re expecting a direct benefit to them of their investment in the university system?  I’m almost certain that is a private good.  Public good would indicate that the system is supported by the state because it supports the state as a whole.  It’s like a highway.  You pay to pave roads all over your state, even if you don’t drive.  The benefit is still available to them, but the state needs to protect it’s investment for the benefit of all, no?

From Liz Gross…

At what point does the federal interest in education play into this? Most students are only able to attend school because of federal aid/loan programs.

Now, THERE is an interesting question and the reason I had planned on writing a part 3 to this anyway.  I’m going to avoid the obvious discussion about whether the federal aid/loan system recoups any money for the feds, especially now that they’ve taken over the loan system completely.  It’s too complex for a blog post, and frankly, I don’t want to dig up the data.  For the purposes of this post, let’s just assume that if you take out a loan, you eventually pay it back to the government loan system with interest.

I absolutely think the federal interest plays a part, and should probably pay a bigger part here.

First, my idea is loosely patterned off of the system I mentioned in my previous post about my home state as well as the Public Service Loan Forgiveness program offered by the Feds.  In order to qualify for the PSLF, you must:

  • be employed full-time in a public service job for each of the 120 monthly payments. Public service jobs include, among other positions, emergency management, government (excluding time served as a member of Congress), military service, public safety and law enforcement (police and fire), public health (including nurses, nurse practitioners, nurses in a clinical setting, and full-time professionals engaged in health care practitioner occupations and health care support occupations), public education, early childhood education (including licensed or regulated childcare, Head Start, and State-funded prekindergarten), social work in a public child or family service agency, public services for individuals with disabilities or the elderly, public interest legal services (including prosecutors, public defenders and legal advocacy on behalf of low-income communities at a nonprofit organization), public librarians, school librarians and other school-based services, and employees of tax exempt 501(c)(3) organizations. Full-time faculty at tribal colleges and universities, as well as faculty teaching in high-need subject areas and shortage areas (including nurse faculty, foreign language faculty, and part-time faculty at community colleges), also qualify

Unfortunately, way too many folks taking out loans don’t know about this program.  The system in my home state definitely has a lot of similarities.

Second, I wondered when I was initially conceiving this why North Carolina should have any problem with that young lady pursuing employment in Wisconsin.  Why should we be in competition with other states (or institutions within our own state…a question for another time)?    Wouldn’t the more obvious support for education come from the federal government instead of the states if we live in a society which encourages mobility post-graduation?

Third, and coming back to Jeff’s question from yesterday…if each state has a specialty, a generalization but roll with me, wouldn’t it be better for the federal government to be a primary supporter of education generally through loans and grants, and then allow the individual states to offer incentive programs to either retain top students or encourage top students to attend their schools and stay in their states?   For instance, we know North Carolina has a strong banking industry…what if they offered to retire loans on any aspiring business students that attended a UNC school and worked for 5 years in the banking industry in NC?

In Defense of Higher Ed as a Private Good – Part 2

Unfortunately, no one on Twitter or in the comments decided to ask the question that I was hoping to drag out of someone, so it looks like I’m going to have to go there myself.

Let’s continue using my home state as an example.  Instead of using where I work, I’ll go a few miles down the road and look at UNC Chapel Hill and consider their fees, etc.

Base Tuition for In-State is $7008, but the full cost of attendance (shoutout to #EDUsports) falls at a gag inducing $20,660.  Yikes.

For out-of-state, the tuition is $26,834, and the full cost of attendance is $41,140.  Oh boy.

Over the course of 4 years, you’re looking at  a cost of attendance of $82,640 for in state students and $164,560 for out of state students.  And, just because of the tuition gap (the rest is estimated travel), the difference is $19,826 per year and $79,304 for 4 years.

So, basically, I was making the claim yesterday that students who choose to leave the state after their graduation should have to pick up the full out of state cost, since they’ve chosen to use the benefits of their education to not benefit the state.  And with that suggestion, I’m implicitly saying that because you choose to leave the state, you should owe an additional $79, 304 dollars to the state of North Carolina.  Yes, that is what I am saying.

I want to address some things in the comment that I got yesterday from JJ:

When I worked at UT-Austin’s Business School companies came from all around the US to recruit our students. That was one of the reason it was ranked so high (5th at the time, not sure now). When companies came to visit they brought their checkbook creating scholarships, funding leadership programs, and endowing professorships. If students were discourages to leave the state that would all go away. It would be interesting to see the flow of out of state money/donations versus the number of students leaving the state for employment.

Interesting point and one I hadn’t considered.  I’m curious how the difference between the in-state funding and the moneys coming from these companies matched up.  But here’s the critical point – you’re actually making an argument that it’s a private good here, since students are leaving the state to find the best situation, not staying in the state to benefit the state.

Back to the example of your friend. I do not know how the NC tax system is, but I’m sure he and his family have paid a fair amount of taxes into the system. That should count for something.

Frankly, I disagree.  People without kids pay for the school system through tax dollars.  People pay it forward to social security that may never receive it.  People fund social welfare programs that may never use it.  You fund the university system because it’s supposed to benefit the state.  It’s absurd that people who get the funding from the system (the students) should then be allowed to go elsewhere without actually benefitting the state.

Lastly there is always a question of major employers. Does NC have enough major employer to pay a competitive wage for all the graduates of NC? When I worked at The U of A it was assumed many of the student would leave AZ due to lack of employment opportunities. CA, NY, TX would not have this problem, but how would other states deal with this?

I’d use this as a private good argument as well.  Are the students doing what best benefits them or what best serves the state?  You can do investment banking in North Carolina.  If you go to New York, frankly, I don’t blame you, but I resent that you took the money and ran, and I think you should have received the out of state rate.

There’s still an obvious argument hanging out there, but I’m going to let it alone for now.

In Defense of Higher Ed as a Private Good

Common knowledge says that higher ed is primarily a public good instead of a private good, and I can mostly ride with that.  Higher education employs people, generates research, employs extension agents that aid areas all over the states (land grants like whoa) and educates many professions that do stay within the state primarily like nurses and teachers.  Awesome.

But I revisited this idea over the weekend as we were discussing a mutual friend who was educated in our state university system and now works in Wisconsin.  How is North Carolina reaping benefits from this individual?  Or any other individuals who are educated on the state’s dime and then bolt for greener pastures?

I’d argue that they don’t.

So why are their educations supported in a similar manner to those of people who do stay in the state?

Now you could definitely make the argument that they’re ambassadors for the state and for the institution, but frankly, I’d say the cost of supporting them educationally is very high compared to the value that the state receives from educating them.  Astronomically high, even.

Our state in particular has done something to try to get people to stay so they can glean some benefit from education, offering tremendous assistance to those in what you might call “public service” professions (ie medical, education) to get their education paid for if they agree to serve in an under served area for a few years.

But for those who major in non-service professions, shouldn’t there be some incentive to stay home if we’re going to educate you?

My opinion is that state aid should, specifically the enormous money that the state spends on higher ed, should produce more skilled work force for the state, that stays here, and that produces a highly qualified and skilled workforce for the state.  If that’s not happening, we shouldn’t be supporting their education.

So what if, instead of flat support for student’s education, we offer the out of state tuition rate for all students, and then students can only owe the in-state tuition (or less) if they spend 10 years living in the state they went to school AFTER school?

You’d guarantee a more direct ROI, you’d keep the people you educated at home, and you’d guarantee that the great schools that are in your state, that produce great product, would actually be benefitting the state itself, instead of the best and brightest going elsewhere.  Also, you’d encourage people to actually attend school where they might want to be AFTER school.

What do you think?

My Festivus Grievance – Amateurism

I wrote a blog over at http://edusportstalk.com

My Festivus Grievance – Amateurism

Grade Lag Struggle

I was reviewing my transcripts this weekend and I noticed how poorly I had done during the year I was most involved in college.  My GPA up until that year sat at a solid 3.615.  Given that I was taking an intensive pre-pharmacy curriculum, and had 2 president’s list and 1 dean’s list semester, I feel pretty good about this number.

During the year I did student activities, I had 30 credit hours and pulled 2.57 GPA.

The following year, as student body president, a less demanding role on my campus, I was back to a 3.66.

So, what happened?  I was super involved.  I always tell people that my job during that year became student activities.  I was Mr. Involved Student.  Hell, I apparently liked it so much that I decided not to be good at my grades.

Of course, there could be 75 other factors in there, like the ending of a long term relationship, and a lot of other personal change.  But I do believe the numbers are startling.  A full point down in GPA and a return to that previous position the next year.

I can’t be alone here, right?

EDUsports – November 4th – Who Got Sued?

EDUsports talks issues and ideas related to sports at the college level.  On the November 4th show, we talked about…

Headlines

  • WVU Lawsuit
  • Sioux Lawsuit

Feature

  • Congress Looking into the NCAA

Who’s Bad

  • Maryland
  • UConn

How To Subscribe to #EDUsports

iTunes Store: EDUsports ONLY http://itunes.apple.com/us/podcast/edusports/id466247018 All Breakdrink shows http://itunes.apple.com/podcast/breakdrink-blog-talk-radio/id346969286#

Stitcher Radio.  Download the App from Your Phone’s App Store.  Search for “EDUsports”.  Click the star button to favorite!

Podomatic http://edusports.podomatic.com/

Droid: download the app Listen. Then subscribe the link for EDUsports ONLY http://edusports.podomatic.com/rss2.xml  all Breakdrink podcasts http://www.blogtalkradio.com/breakdrink.rss

BlackBerry: download the Podcast app. Then subscribe the link for EDUsports ONLY http://edusports.podomatic.com/rss2.xml all Breakdrink podcasts http://www.blogtalkradio.com/breakdrink.rss

Facebook: For EDUsports http://tinyurl.com/edusportsfacebook.  For Breakdrink https://www.facebook.com/BreakDrink

I’m Turning 30 Today (Yes, 3-0)

It’s my 30th birthday today.  I hope you will join me in celebrating the start of my next decade.

Here’s my birthday gift to YOU.  The Draw on Chickering app is free in the Android Market.  So, get that.  You’re welcome.

Draw on Chickering (FREE)

I also have a few other projects that I think are worth your while, but do cost some money.  Seriously, buying these would make my day.

Pocket Student Affairs Theory (.99)

Student Affairs Theory Quiz (.99)

My Android Market page

I’ve also got this presentation that I wrote up and put in the Amazon Kindle Marketplace.  I’m kinda excited about it.

Social Media Primer on Amazon.com

One last option, if you’re really feeling ambitious and like me (or just like helping people), Anyone who gives a gift of at least $5 to Charity Water using my birthday page will not only make MY day, but also make someone else’s.  And just for the hell of it, I’ll throw in everything I mentioned above…for free.

Donate to Charity Water here.

So, you decide.  Help yourself, Help me, or Help humanity.  Make my 30th birthday count.  I know I’m going to.

Publishing and Power Structures

I gave my social media presentation for a group of our graduate students last week and ever since then I’ve been thinking about the themes and ideas that we talked about.    Here are a few conclusions:

  1. I genuinely believe higher ed is in trouble. And by higher ed, I don’t mean education.  I mean the general model of the 4 year away from home university as we know it.  Look, we know that social media is a part of a larger movement where publishing is going to the masses and information sharing isn’t restrained to publishing houses, record labels, newspapers, and university ivory towers.  It’s not hard to figure out that higher ed is in the crosshairs of this societal wave.  Seriously people, this is the biggest change since the printing press.  It’s turned publishing from a professionals game into anyone’s game.  Case in point, this article about SUNY .  I predicted 4 years ago that this exact thing would happen (ask my homie TJ).   Folks, that is the beginning of a seismic change in higher ed and kudos for SUNY for stepping up and getting with the times.  That’s just the beginning.  If your business focuses on sharing of information, you’re going to get caught up in the tidal wave and not only do we do that in higher ed, that’s the CORE of our business.  Ruh roh.
  2. Academic Publishing is in trouble. Have you seen the costs for these journals?  Get the hell out of here.  How long can they restrain those hungry to publish their work when we can publish FOR FREE TO THE ENTIRE WORLD?  It’s only because the academic world has an established order and hierarchy that this system continues to persist, but it can’t last.  Too many societal and economic forces are pushing against it.  The walls are coming down. Here’s a thought: you don’t need a PhD to publish anymore.  Hell, you don’t even need a degree.  Got a great idea and want to share it with the entire world?  You can literally publish it immediately and share it with everyone.  Who’s going to be the first to thumb their nose at the entire publishing system and get theirs in their own way?
  3. This is all about power structures.  Traditional power structures that have already been affected by the democratization of publishing – newspapers, the music industry, radio, Arab leadership, and the 1% .  Freedom to publish media cheaply is causing havoc to traditional power structures.  I described it as an “end around” to traditional power structures, but even that I’m not sure is accurate. Traditional power structures are a dam designed to hold the elite above everyone else.  The democratization of publishing is a battleaxe.  It’s erosion.  It’s a hurricane.  It’s an earthquake.  These power structures cannot hold.  I described higher ed the other day as holding the fort walls.  Here’s the thing: the game’s already over.  Either get with the future and move, or get your ass knocked over when the dam bursts.  Your choice.
So, here is my question and my challenge to anyone who reads this….
What are you going to do within this reality?
The ability to publish free and simply changes things for folks who work in education, it changes things for folks who need education, it changes things for folks who are trying to “come up” in the world, and it changes things for folks who are on top.
In closing, I’m going to encourage everyone to watch this TED talk (i know, i hate TED…but it will at least get those who are questioning me caught up) that Clay Shirky gave in 2005.  He sounds almost prescient, specifically at the 19: 06 mark.

Student Affairs Apps in the Android Market

Draw on Chickering (FREE) 

Pocket Student Affairs Theory (.99)

Student Affairs Theory Quiz (.99)

You should be able to get all of those apps by searching on your phone.  The charge is to compensate for future updates to the last two apps.   Enjoy!

My Android Market page

Student Affairs, I Worry About You When…

  1. You’re not obsessed with student led, staff supported programming. I think there’s a place for staff led programs.  If programs are educational, they can be led by staff, but I do think that even this might be better as peer mentoring.  If students lead initiatives with staff providing support and advising, students get engaged in a whole different level of programming
  2. You don’t see yourself as an educator first.  I know it doesn’t feel like it sometimes since we do so much crap to cover the university’s butt (and our own), but seriously, I wonder if you’ve lost all perspective when you say that you are anything other than an educator first and you work in student affairs.
  3. You give up on assessment, or don’t try at all.  I’m not talking about surveys.  I’m talking about asking questions of the proper party to improve your practice.  Are students learning anything?  And if these aren’t “learning centric” (ie fun), then are we serving the population we should be.  It makes me think you don’t see yourself as point 2.
  4. You don’t know any faculty or try to connect with any.  It makes me think you don’t have any idea what learning reconsidered is.  Listen, I get that this is tough, but I read learning reconsidered not as a validation of student affairs, but instead as a redefining of learning as a whole.  If you’re not educating the whole person, as a university, you’re not turning out the product that betters societies.  Faculty and student affairs (should there even be the division?) should be engaged with learning collaboratively.  To claim to be educators that don’t work with faculty is highly confusing.
  5. You’re not advancing your education.  I’m not talking “professional development” or Twitter chats.  I’m talking about real substantive education.  You work at a university for God’s sake.  Classes are free.  What the hell?
  6. You forget that this is a job.  Passion is great, fun is great, excitement is wonderful, but the truth is that you do this to earn an income and hopefully, possibly, occasionally enjoy it.  You’re getting paid to educate students and keep them in school, not to have fun or get your giggles.  Don’t forget about that job part.
  7. You create policies and fees that are hostile to the goals of other staff.  If you’re not allowing students to program or charging them unnecessary fees to program, I don’t know what you’re thinking.  There are folks who are your colleagues that are charged with getting more programs to happen.  I’m so confused.
  8. You baby students or treat them like your friends.  They’re not your friends and you’re not getting a medal for cutting them slack.  Try and teach them something when they screw up.  Don’t encourage bad behavior.
  9. You think student fees don’t matter.  Look, if you don’t realize that the fee gravy train can run out at any minute, I wonder if you’re high.  Treat fees with disrespect at your own peril, my friends.
  10. You haven’t read the foundational documents of our field.  I get that graduate school reading wasn’t for everybody.  But you should at least read “learning reconsidered” and chickering.  Think about it.  Critique it.  Do some research.  Be awesome
That’s enough for now.  Thoughts?

Draw On Chickering App

With an inherently serious app already available, I wanted to make something available that was a little less serious.  I think everyone who works in student affairs has been frustrated with student development or students in general or maybe just working in student affairs, and you’ve wondered to yourself, what’s the big deal with this Chickering dude anyway?

Maybe it would make you feel better to Draw on Chickering.

Introducing the Draw on Chickering app!  Draw on Chickering in 3 colors as well as big and large dots.  Perfect for getting through those frustrating days in grad school and work!  Stop posting passive aggressive posts on Twitter and start drawing on Chickering’s face (not endorsed by Chickering himself, even though that would be awesome).

Click the Buy Now button, credit cards as well as PayPal accepted and I’ll send you the APK file and installation instructions.  Android only.

Student Affairs Theory Quiz App

I posted on Twitter recently that I wanted to learn how to program phone apps.  Here’s my first foray into doing so.  This is an Android app specifically for student affairs professionals.

Are you a seasoned student affairs professional who needs a little theory refresher?  Or maybe a grad student that’s trying to test yourself on your theory knowledge?  This app is simple enough for you to pop open once in awhile as a refresher, but substantive enough to make you think about what it is we do as a profession.

I’m offering this for now for $.99.  Send in a Paypal payment using the link below and I’ll send you the APK file and installation instructions for Android so you can install the app yourself.

Stay tuned.  More stuff to come!

The Greatest Business and Life Advice Ever Recorded

I wanted to write something fun today, because…well..it’s Friday.  Shoutouts to Rebecca Black for killing all of our brain cells and entering the cultural lexicon for the rest of human history.

Anyway, my post today is an ode to Biggie’s Ten Crack Commandments.  I’m going to break them down one by one and show you how listening to Biggie Smalls the Mayor can make you wise in business and in life.

  1. “Never let no one know how much dough you hold” – Biggie tells us that in the crack game revealing the money you have can get you “stuck up”.  Isn’t this kind of true in life as well?  It’s always wise to not reveal all the cards that you hold.  Being authentic and genuine is great, but revealing information should be on a needs to know basis.  Some things are just your business – like your money.
  2. “Never let em know your next move” – Similar advice to the previous one.  Revealing things to people that aren’t their business will, in the hands of the wrong people (we’ll address who these are later), get you in trouble.  As Biggie says “Bad boys move in silence or violence”.  Be wary of both.
  3. “Never trust nobody” – Some people are going to balk at this one, but hear me out.  I would phrase this as “only trust what you know”.  We are limited in our scope and vision of things.  I trust people’s incentives much more than I trust the actual people themselves.  Think about why someone might want to do something.  If you don’t know where to start on incentives, you need to think about becoming more people-wise.  People respond to incentives.
  4. “Never get high on your own supply” – This is about indulgence and self control.  Taking benefits from things that are meant for another purpose shows lack of self-control.
  5. “Never sell where you rest at” – Isn’t Biggie talking about work-home separation here?  The crack game is dangerous and you don’t want to bring danger home.  But the truth is, many of our jobs make us upset or can consume us.  We need to be able to leave that at work and not bring it home.
  6. “Don’t do credit” – Two things here – credit can get you in trouble if you’re buying on credit, and giving out credit to others is a fools errand.  They wouldn’t be asking for money if they could pay it back.  I always tell people who are loaning others money to not give it to them unless you don’t care if you get it back.
  7. “Keep Your Family and Business Separated” – Going into business with family creates all sorts of new power dynamics (as does working with family).  New incentives are created by making me choose between blood or work.  Work is already complicated enough. As Biggie said “this can get you in some serious s**t”.
  8. “Never keep no weight on you” – Biggie implores people to not carry crack on them because you will get robbed.  Basically, he’s telling us to know our limits.  Unless you’re a ninja or a gunfighter, don’t carry things on you that you mind getting stolen.  This one’s really about being street wise, and not putting yourself in a situation where it’s your life (or your job) or the product.  I told someone the other day that a skill I’m learning at work is to keep my hands off of projects that I don’t believe in; I don’t want to be the one that gets taken out if something that I don’t believe in, shall we say, comes to represent the reason I didn’t believe in it.
  9. “Stay away from the police” – People might think you’re snitchin.  So, I know this might sound a little unorthodox, but I think here’s what Biggie is trying to tell the rest of us.  Doing things like copying someone’s boss to try to get people to do something or including higher ups in communications that don’t need to be involved, though it might be well intentioned, will make people think you’re a punk, a snitch, or just a generally unpleasant individual.  Don’t be that person.  It will make people resent you.  And unless you are on your stuff all the time, they’ll start looking for an opportunity to embarrass you or get you fired.  You want people to defend you, not be looking to take you down.
  10. “A strong word called consignment.  strictly for live men not freshmen” – Consignment is giving someone who doesn’t have the funds the right to sell for a portion of the profit.  Biggie says this isn’t for people trying to get started.   I’ll say it differently…don’t tell me, show me.  I think of this in regards to someone’s resume.  Don’t write that you’re a good communicator, show me the things you’ve done that mean you’re a good communicator.  It’s a bad move for you to talk about all the things you think you can do.  Go out there and prove that you can do them.  Don’t live on consignment.

Are Student Affairs and School Spirit Congruent Values?

I wrote previously on my blog about school spirit http://jefflail.com/2011/01/20/school-spirit/ and we had the same committee meeting that inspired the first school spirit post again today, our first meeting of the semester.   One of my main comments to the committee was asking whether there was actual data on what students feel spirited about and why they don’t feel spirited.

I was Mr. Involved and Mr. Spirit as a student.  I didn’t really go to the sporting events, because we stunk; from high school through college, I think the winning percentages of the teams I supported was somewhere below the 20 percent level, and despite the community experience of being around athletics and sharing in losing, it really kinda sucks to lose.  Would I rather go somewhere else and see something fun or see my team get their butt handed to them?  Easy decision.  To Raleigh We Go!  My spirit was much more tied to the activities, people and ideals of the institution that I attended.  In my previous post, I wrote a lot about how I feel that school spirit cannot be divorced from identity.  Dare I say, organizational spirit is intensely tied to identity.  If we know who we are and do who we are, then people that will want to stay with us will be people who believe in who we are.  If we don’t know who we are, how are we supposed to attract and retain folks that care about us?  Isn’t school spirit really about retaining?

It’s a bit weird working in the college profession.  I described my job to a buddy of mine as “in their world but not of their world”.  I think sometimes we can be almost like a police officer; we get a dose of their personality, a smidge of their personality, but ultimately, we’re someone who doesn’t exist in their universe.  I know it, they know it, and I hope we all know it.  So, to me, as a spirited student at one point, I’m not quite sure what to make of school spirit for professionals.

I love getting paid and getting told “good boy” and getting a pat on the head when I’ve done good.   I really love raises, good performance reviews, free shit (but there’s a limit) and coworkers that I like hanging around.  I like getting free tickets to basketball games against Duke and I like not being hassled about minutia.  But all this is work!  It’s not really spirit is it?  Isn’t spirit really about believing in the cause?  Think of someone who works with the church or with a political organization.  Isn’t spirit for these organizations tied to a shared ideology revolving around a common goal?

And honestly, I think it’s got to be bigger than education, because if you think that all universities are about is education in 2011, you must be crazy.  And it’s definitely got to be bigger than athletics.  The real problem with it being about education is that every school in the country claims to be about education.  It has to be about a mission to educate.  Who are you educating?  Why are you educating them?  How are you educating them?  I think it’s truly amazing the things people will do (i went to a religious based institution for undergrad, I met some truly insane zealots, but they were DOWN for the cause) when they are spirited/believe in the cause.

So, here’s my central question… I really wonder if you can sell something, if you can support something, if you can be spirited for something, if you don’t believe in it?  I don’t think you can (unless you’re an egomaniac or a sociopath or are getting rich from it..but, well, that’s not happening here!)

As I was pondering this, I realized that I can ride much harder for the student union ideal and campus activities as a valid part of the student experience than I can for any other area.  I’m not surprised, since, ya know, I work there.  But I wonder if other folks feel the same way.  Maybe this, and not disinterest in collaboration, is why the silo effect happens.  Oh, and the career center, y’all are cool too.  But seriously, I really wonder if other folks feel the same way I do, where more than an employee of their institution, they see themselves as an employee of their department or office.  Or even student affairs.

For me, at this point in my career, in order to maintain a healthy balance in my life, I think “school spirit” is just not where I’m at.  Employee morale, yes.  School Spirit, not really.  Keep paying me and give me a raise or a promotion and I’m almost certain that will help my morale.  Keep me afraid of my job and budget cuts and I’m almost certain my morale will be low.  Keep the beatings going! (i hope someone gets that joke)

As far as school spirit for the students, let’s ask them.  My suspicion is still that it’s more about our institutional identity than anything as to why students allegedly don’t have spirit (real talk: i’m not even sure I believe that they don’t have spirit.  I think they don’t have spirit for ATHLETICS.  Big difference.  Can’t wait to see the data)  But as for the staff, to be honest, when budgets are down and people are losing the jobs, I think we just need to do what people in the rest of the world do when things suck.

Where’s the nearest bar?

It Must Be the Money – The Socioeconomic Divide

Last Saturday, I went down to a local second hand store where items that are damaged are distributed for super cheap sale.  I was able to score some great deals (mach 3 razors for $2!!!), but I was more interested by the crowd.  I had a discussion with The Chef about it on the way back where I asked her how many of those people she thought didn’t have any money.  Her response “almost all of them”.  We decided that a few of the people were like us, middle class folks looking for a deal, but that by and large, the crowd was the working poor.  Folks who were there because they didn’t have another option.

I’m going to make a large statement here – I think economic class is the biggest divide in our country, money divides us much more than skin color, sex, or sexual orientation.  One thing I thought as I was going around the store was that I really don’t run in the circles that have poor people (again, not talking people who don’t make much money, I’m talking POOR).

Back up a few weeks…we had an event on campus, as most campuses do, for local businesses where they were giving out the “CFO of the year” award.  For those truly in the dark, CFO=Chief Financial Officer.  These guys just smelled of money.  Neatly coiffed, wearing expensive suits, walking with an air of power.  I felt like I was on another planet.  I don’t run in these circles either.

I’m not of the country clubs or of the slums.  I’m of the middle class.  I shop at the nice, but relatively inexpensive grocery store (Harris Teeter).  I have an office that doesn’t smell of rich mahogany and leather bound books, but I also have an office with air conditioning and a marginally comfy chair, where, let’s be honest, I make a great salary for what I do.  I can take vacations, but I can’t take super extravagant ones.  I sleep at the median priced hotel and eat out with coupons.  I have a huge apartment in an older building that i have TO MYSELF.  I drive a car that I bought new…albeit it is a KIA.  Are you catching the pitcher I’m painting?  I’m not rich, but to some of those people at the second hand shop….I am rich.

But I don’t operate in either of these circles, except for these occasional times where we pass like strangers in the night.  My friends and colleagues are like me, decidedly middle class and, aside from slight variations, we do the same things and have similar lives.  Even the least well off people where I work have lives that are not altogether different from my own.

So, here’s the question that’s been rattling around in my head…how do we stop these from being the boundaries?  Obviously our country could take a Robin Hood philosophy (or I guess I could literally be Robin Hood), and we (I) could take things from the rich and give to the poor.  We could make us all the same financially.  And to be honest, that is a potential solution.  But you can’t keep the peace and have a solution like that (is peace a goal?), because if you thought the 60s was bad, wait until you start trying to go after economic justice.  In the immortal words of Clay Davis “sheeeeeeeeeeeeet”.  It would be on like Donkey Kong.

But a principle I’m trying to live by as I get older is that to be able to assist or fellowship with someone, you must understand them.  And to be able to understand them, you must be around them and see what makes them….them.  I literally do not presently operate in these worlds at all, so to be able to be around them, I have to change some things.  And to be completely honest with you, I have no clue where to begin.

Do I move to the hood and start going to the rich church?  Do I start busing tables at the country club?  I have no idea.

But that revelation just punched me in the chest last weekend.  Maybe I should start mixing classes a little more so that doesn’t feel so profound.

EDUsports – August 3rd – NCAA Coming Apart (listen)

EDUsports focuses on stories, news and issues related to sports on college campuses.   This week we talked about the winds of change in the NCAA:

  • Should the NCAA bring the Death Penalty back?
  • There’s a lot of big talk from the BCS commissioners.  Are they forcing the NCAA’s hand?  And is it hurting smaller programs in the process?
  • the possibility of schools leaving the NCAA (Texas?) and what that might look like

And yet another solid edition of “Who’s Bad” featuring Duke.

http://breakdrink.com/edu-sports-podcast/

How To Listen to #EDUsports

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